3CX Recognized with Multiple Awards from Capterra and Software Advice in 2025
- Monika Rimeikaite
- Apr 14
- 2 min read
Continuing as a trusted choice for enterprise communications.
3CX has been recognized as a 2025 Top-rated Call Center software in multiple flagship reports by Gartner Digital Markets across its leading platforms, including Capterra and Software Advice.
These acknowledgments reflect our commitment to support customers with a feature-rich, easy-to-use communications system.
Awards, Recognition and User Feedback
Customers have found that 3CX not only meets but also exceeds expectations for ease of use, reliability, and scalability:
“Works well for our small company.It's easy to go in and make changes to phone lists.Digital receptionist feature works really well for us as we need to route calls to different people throughout the week.Very user friendly.”[Source: Capterra] “Connects all phone systems to one convenient phone.Can monitor messages via emailed transcripts from multiple phones.Incredibly easy to use.”[Source: Capterra] “I’ve been working with 3CX since version 3! It is currently on version 20.It gets better and better with more and more features and capabilities.It is currently on version 20.After 20+ years of using 3CX I’m very familiar with its features, capabilities and use.”[Source: Capterra]
Check out our placements below:
Enterprise Success in 2025 and Beyond
2025 marks another step forward in our journey. With V20 U5 Final & V20 U6 we’re more committed than ever to evolving our solution to better meet your needs. We’re excited for the future and look forward to continuing this journey with our users.
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services.
Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit https://www.gartner.com/en/digital-markets
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