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Update 6 BETA – Try out our new web based softphone!

The last of the V15.5 Updates series is here in BETA, Update 6, and with it come new features, improvements and even better usability.

Update 6 adds a web based softphone that uses WebRTC. To enable the new softphone for users login to the management console and under Settings > PBX > General > Enable WebRTC softphone in Web Client (Beta). Then, from within the web client click on the phone icon in the top right and select the 3CX Web Client as your phone of choice.

Faster Smartphone Apps with Improved PUSH

The PUSH functionality for the iOS and Android smartphone apps has undergone major improvements. It is now much faster and more reliable. Additionally, you can now register multiple devices for PUSH on the same extension. Make sure you have the latest clients installed.

Grandstream FXS and FXO gateway support

Update 6 adds support for Grandstream FXS and FXO gateways. Check out the guides:

  • Configuring Grandstream GXW4104 FXO Gateway

  • Configuring Grandstream HT801, HT802, HT812 and HT814 FXS Gateways

  • Configuring Grandstream GXW4216, GXW4224, GXW4232 and GXW4248 FXS Gateways

Support for Avaya IP Phones

And lastly we now support Avaya IP Phones 9601, 9608G, 9611G, 9621G and 9641G in legacy mode.

Other additions:

  • Added the ability to import / export unsupported SIP Trunk Templates.

  • Added the ability to opt-in and out of call recordings in queues.

  • Added distinctive ringing for multiple queues.

  • Added chat toasters to incoming chat messages.

  • Updated the password policy for all password fields changing the length from 6 to 10 and forcing the use of an upper and lower case character.

  • Added OPUS codec support.

  • Added the ability to configure the codec priority for internal calls and a different priority for external calls.

  • Added support for Microsoft Dynamics 365 CRM.

  • Added the ability to customise your IP Phone background logo

  • Localized Welcome Emails and added the QR code as attachment

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